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I don't have access to my email address anymore

Marièke_fdj47r

Hi,

I've a second account Trello / Atlassian.

However, I've recently lost the access to the email address which was connected to this account. As there is a new double authentication I can't access it.

How can I can my account address without having access to my account. Who do I need to contact ?

Thanks you for your help!

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Fabio Racobaldo _Catworkx_

Hi @Marièke and welcome,

just an organization admin could change email for a specific user (https://support.atlassian.com/atlassian-cloud/kb/change-atlassian-account-email-addresses/)

Please try to contact an organization admin first within your organization.

Please let us know,

Fabio

Marièke_fdj47r

Hi, thanks for your fast reply. The problem is : I was the administrator admin.

Fabio Racobaldo _Catworkx_

If so, you need to raise a request to Atlassian team https://support.atlassian.com/contact/#/

Marièke_fdj47r

Thanks. But as I don't know the cloud address (xxx.atlassian.com) I can't register inside the contact form and can't send my request...

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