Maintaining username-Based Reporting in eazyBI Post-Migration to Atlassian Cloud

Mariel Latella Barros

Hi, 

I'm currently working on an integration between Atlassian (Jira) and eazyBi (and tempo timesheets.)

Up until now, our reports (eazyBi) are based on username. However, since we're moving towards the Cloud, this field "username' no longer exists in the latest API and as a consequence, we're unable to match our reports. This is a meaningful field for our reporting capabilities. 

I'm currently building a forge app that will keep a mapping of the atlassianAccountId and the username (from admin SCIM directory), and push this data to the Jira user-properties table. 

I wonder if eazyBi would be able to fetch this data from the forge app and how it will use it to have reports still based on the username, and if this ever will work? We don't want to expose this data outside the boundaries of the tools we're working with (Atlassian, tempo, eazyBi), so having mappings in other environments is not an option to us (security).

Any suggestion that points in the right direction is more than welcome! 

 

Dan Breyen

Hi @Mariel Latella Barros welcome to the community.  I found the EasyBI page on the Atlassian Marketplace.  They have a support email address there that might help answer your question regarding their software works with the Atlassian Cloud apps.

I don't use that software, but I'm gathering it's an issue that they have a method for.

Hope that helps.