See picture, the rule shows a completely different date, but why? The date format for “Garantieende” should be exactly the same as for “Anschaffungsdatum”, it is also the same field, why is it different?
Hi @Antonia
Check how those fields are presented in ticket via Rest API. To fix this I would suggest to use .format() function to be sure that all fields have same format. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-format---
Regards,
Seba
Seems like field Garantieende is of type date/time and Anschaffungsdatum is of type date.
How are the field being set, via automation?
Hi @Marc -Devoteam-
They both are just date pickers.
No they are not date pickers, It's information stored in an asset object attribute.
You will need to see the asset schema used and check the attribute type used on the object type
The attribute Garantie Bis, is of type Date Time attribute and the attribute Anschaffungsdatum is of type Date
look at my screenshot, please:
The thing is, I deleted "Garantieende" again and added it back and now the rule gives an error message:"We excluded the configured field from this action as it couldn't be found:Garantieende"I haven't actually done anything different, so no idea why the field isn't found.
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