Confluence Import Problem

Question

I maintain 2 Confluence sites. I want to mirror the content so I exported from one and imported it to the other. Now the second site will not sync or let me login. Not sure what happened? Any ideas?

Also I get this message: It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

But it never returns. It has been days.

John Sciandra_pd71rm · Answer

I am trying to upload a short screen video of what happens after I have imported the zip file. It keeps saying redirecting to confluence in the URL bar.

Tansu Akdeniz · Answer

Hi @John Sciandra

Welcome to the community!

Please check this page: User Can't Access Confluence Cloud

Issue 3

"It looks like our database is taking a little longer than usual to sync up."

This error signifies that the user profile has not yet been synchronized with the database, and synchronization is currently pending. The issue is expected to be resolved automatically within a few minutes. However, if the problem persists, please contact Atlassian Support to request a manual initiation of the database re-sync process.