Searching by Issue Number Alone No Longer Works?

Question

Previously, we could search the board using just the issue number (e.g., "123"), and it would return results. Now, we have to enter the full project key and number (e.g., "ABC-123") for it to work.

Screenshots below:

This change is frustrating and unnecessarily slows down our workflow; we shouldn't have to type the full key just to find an issue.

Searching from the Backlog however, it works exactly as wanted and intended.

Hannes Obweger - JXL for Jira · Answer

Hi @Komail Hasan

welcome to the community!

I don't know if this problem, in itself, justifies additional tooling for you, but just to put it out there in case it is useful:

If you're open to solutions from the Atlassian Marketplace, this works expected in the app that my team and I are working on: JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your work items (issues) that allows viewing, inline-editing, sorting, and filtering by all your work item fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of advanced features, including support for (configurable) work item hierarchies, work item grouping by any issue field(s), sum-ups, or conditional formatting.

Plus, it allows searching and filtering by the issue number just as expected:

Any questions just let me know,

Best,

Hannes

Lucas Modzelewski _Lumo_ · Answer

As a workaround: if you're sure it's visible on the page, you can always use the browser's search feature (Ctrl + F).

It's also helpful during presentations when someone says "click something" - you can quickly search for it.

Dan Breyen · Answer

Hi @Komail Hasan welcome to the community.  I don't recall that functionality since we've been on the cloud.  I found JRACLOUD-40557 entered out on Atlassian's Jira Site.  I would suggest voting for and watching it.  That was entered awhile ago, so it could use some help.  Feel free to also comment on it with your use cases.

Hope that helps.