Live docs do not support tasks

Question

Live docs are a great thing. But the tasks generated in them for colleagues are not. Colleagues receive NO information that a task is waiting there.
Is this a feature that is still to come, or does the administrator just need to activate something for this?

Philippe Wellens_uhzks4 · Answer

Hi @Matheus Z

The issue is still not resolved. When updating tasks in a live page they do not appear even 10 min later (despite multiple refreshes) in the task report.

Can you please fix it?

Philippe

Matheus Z · Answer

Hi @Volker Weitzel ,

Welcome to the Atlassian Community!

Thank you for bringing the issue with the Task Report Macro to our attention. We understand how important it is for your tasks from Live Docs to be reflected in reports.

We have identified that the delay occurs because tasks from Live Docs are only included in reports after a version is created. This process of versioning can take some time, but once it is completed, the task should appear in the report. We recognize that this delay is longer than expected and can be frustrating.

I have opened a bug ticket with our development team to address this issue:

* CONFCLOUD-82406 - The task report macro does not populate tasks from Live Docs in a timely manner.

I added an internal comment linking this post to the bug report. We recommend you add yourself as a watcher on that page to receive all future updates.

For now, you can either wait to see if the tasks will show up in the Task Report Macro or convert the Live Docs to a regular page when using tasks.

We appreciate your patience and apologize for the inconvenience.

Please feel free to reach out if you have any further questions or need additional assistance.

Best,

Matheus