Can I use a number field like "AI Actual Effort" in the Two-Dimensional Filter Statistics gadget in

Question

I'm trying to use a custom number field called "AI Actual Effort" in the Two-Dimensional Filter Statistics gadget on a dashboard in Jira Cloud.

However, the field is not showing up in the X-axis or Y-axis dropdown, even though it’s used in the issues returned by my filter.

Field type: Custom Number Field

Jira Product: Jira Software Cloud

Gadget: Two-Dimensional Filter Statistics

Goal: I want to group issues by something like "Issue Type" vs. "AI Actual Effort" or at least see totals by effort buckets.

❓ Questions:

Is there any way to make number fields appear in the gadget axes?

Is this limitation specific to custom number fields?

Any official documentation or Atlassian confirmation would also help, as I need to explain this to internal users.

CC @John Funk  i hope you help

Regards,

Sudharsan.G

Sudarsana G · Accepted Answer

I found this below but i would like to have second opinion

https://jira.atlassian.com/browse/JRACLOUD-82754

Akash Singh_vujl0e · Accepted Answer

Hi @Sudarsana G,

Unfortunately, Jira’s native Two-Dimensional Filter Statistics gadget only supports system or custom fields with predefined options (like single/multi-select, cascading select, Fix Versions, Assignee, Reporter, etc.). It doesn’t support number fields because they could create infinite buckets, defeating the purpose of a summarized tabular report.

For your use case, I’d recommend switching to a select field with limited options to capture effort, something like T-shirt sizes or story points (using a Fibonacci series). This approach would let you leverage the native dashboard gadget effectively.