Authorisation in a project

Jens Prokoph

Hello,
I am facing the challenge of creating a new project and the user authorisations for this are very strict.
Is it possible that all tickets end up with an employee, he then assigns them to employees and they can only and exclusively see these tickets? The second editors should not be allowed to see all tickets in the project.

Is there a variant for this?

Wojciech Miecznikowski_re4b8y

Hello Jens,
What you're looking for is called Issue Security (or Work Item Security) in Jira. This functionality allows you to control visibility on a per-issue basis within a project.
To achieve what you described, you'll need to:

1. Configure an Issue Security Scheme and associate it with your project.
2. Within the scheme, you can define one or more security levels.
3. Assign permissions to each level using fields like Assignee, Reporter, or even custom user fields.
4. Only users included in the specified fields (e.g., the Assignee) will be able to view the corresponding issue (if restriction, so this lock, applied to a work item).
This way, tickets can initially go to one person, and as they reassign them, visibility will be restricted to the assigned user only — as required.

You can find detailed documentation here:
- For Cloud: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/
- For DC: https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117