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Pasting links to Jira & Confluence is broken as of today (July 16th 2025)

Karen West_p0b3ij

As of today pasting links to Jira and Confluence into Confluence Cloud is broken. Previously it would paste a smart inline link. Today nothing seems to happen and then several minutes later a Jira Legacy card appears instead.

If I edit a page that had smart inline links to Jira or Confluence yesterday, today they're just linked URLs.

The only way I can add links to Jira is to copy an existing URL link (from before this madness) and then edit it.

What's going on?

Accepted answers

Karen West_p0b3ij

Pasted smart inline links from Confluence & Jira in Confluence are now working as expected for me. Existing content created before today is showing some links as URLs. I don't have the time to fix these individually, so I hope they all revert to smart inline links.

I hope it's fixed for everyone.

All comments

Kenneth Giorno_ntblhk

I similarly am experiencing users seeing links to Jira issues that they have access to view resolve to regular URLs rather than smart links or inline cards. I can still force the URL to Inline to display as a smart link, but if they're left as URLs they do not automatically go to smart links.

I've tried clearing cache/using a different browser, I've ensured I have the appropriate permissions, and I've ensured my display preferences are set to view the links as smart links. No dice on all three. Appears to be a genuine issue, but would be great to get a confirmation from the Atlassian team.

Emmanuel Jose

Our team is also experiencing the same issues that Karen and Kenneth presented. We tried using the command + K shortcut, changing the URL type, and looking up page titles to insert links, but all links are rendering as URL text.

Alex Wozniak

Our team is also experiencing the same issues.

Karen West_p0b3ij

Thanks @Emmanuel Jose, @Alex Wozniak and @[deleted]

I am relieved to hear it's not just me! Now over to Atlassian for a solution please.

Karen West_p0b3ij

I hope it's fixed for everyone.

Emmanuel Jose

Just checked now, and seeing the same. Most links are back to smart links, but there are some we'll have to manually re-add.

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