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How to create a Automation rule for creating sub task automatically when story is story is created

Vimal G_whq0vr

I am facing an issue while creating automation rule for creating sub task automatically when story is created, i am having two mandatory fields called Modules and Affects version. when i am trying to execute the rule i am getting two error.

1. Affects versions is required. (versions), Modules is required. (customfield_10308)

2. Given parent work item does not belong to appropriate hierarchy. (parentId)

Accepted answers

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Tinker Fadoua

@Vimal G

Can you please share your automation rule? Please hide any confidential information

Best,

Fadoua

Vimal G_whq0vr

Please take a look into it

Automation rule screenshot.jpg

Tinker Fadoua

You will be the one creating the Story Work Item
Yes the condition you have make sense
If module and affects version are mandatory you don't need to add them in the condition
It seems like you are creating the subtask and all you need to do is inherit the fields (please make sure the fields are available in subtask screen as well

Vimal G_whq0vr

yes, the fields are available in Sub Task level also but the still it showing the error that Modules fields are required

The Module field in the subtask is not fetching the required data from the story. The smart value i provided for Modules field is wrong. Can you suggest me how to provide the smart value

Trudy P Claspill

Hello @Vimal G

What type of project does this concern? Get that information from the View All Project page under the Projects menu.

Is the "Sub-task" issue type available in that project? Check carefully. In Team Managed projects the default name for the issue type at level -1 is usually "Subtask" without the dash.

For the Parent field try changing the setting to Trigger Work Item.

For the Affected Versions and Modules field try clicking the ... button to the right of the field and selecting COPY.

Screenshot 2025-07-15 at 10.14.59 PM.png

That will fill the field with text like this:

Screenshot 2025-07-15 at 10.15.32 PM.png

Click on that text and you should get a pop-up similar to this:

Screenshot 2025-07-15 at 10.16.53 PM.png

Change the Issue to copy value from selection to Trigger Work Item

Close the pop-up. Save the rule, and try executing it again. Let us know the results.

Gor Greyan

Hi @Vimal G

What type of field is the Module?

Try the following smart values.

Affected Version - {{triggerIssue.fields.versions.name}} or {{triggerIssue.fields.versions}}
Modules - {{triggerIssue.fields.customfield_XXXXX}}

Let us know about the results.

Tinker Fadoua

@Vimal G the solution provided above which is copy from the current issue should work.

Any luck?

Best,

Fadoua

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