How can I transfer asset fields to a work item by rule?

Antonia

Hello,

I have written a rule that when an asset reaches the device age of 4 years, a work item is created so that we can replace it.

However, certain fields must now be transferred from the asset to the work item. For example, the device age and the serial number of the device.
I have already created a custom asset field (for device age, serial number, etc.) in Jira, but how do I tell the rule that it should be filled in automatically? Do I do that where it says Additional fields?

Evgenii

Hi, @Antonia 

Quick question about the custom fields you created — what type are they? Are they simple text fields or asset-type fields?

If they’re just text fields, you can populate them with values from the object attributes, just like you did with the summary using {{object.Hardware Device}}.

In the "Choose field to set" section, select the custom fields you created and fill them in with the appropriate smart values — for example, {{object.Serial Number}} (or whatever you’ve named the corresponding attribute).