Since Atlassian Service Management allows a service desk to have up to 10 email addresses be configured to route emails from into the service desk, is there a way to see on a newly created ticket to WHICH email address the item (original email) was sent - (without having to go through the various inboxes of m email accounts) - but rather from the Jira SD ui, especially from within the created ticket?
Each ticket states: "<from-email address> raised this request via Email"
The description does not include this (header) information).
The work log nor the history show the initial ticket creation listing to TO address.
And note: The selectable fields on a ticket do not include any to-email address, listed.
Can it be retrieved from the ticket?