Currently our Team-Managed project has the following default Priority fields * Expedite * Critical * High * Medium * Low * Lowest * Normal I'd like to change this to remove some fields and reorder one: * Critical * High * Normal * Low * Lowest And I would like Normal to be the default value for new issues that are created. I can't seem to edit this myself and would like some help to know how it should be done.

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Can I edit the Priority Field to remove values?

Laura Bowers

Currently our Team-Managed project has the following default Priority fields

Expedite
Critical
High
Medium
Low
Lowest
Normal

I'd like to change this to remove some fields and reorder one:

Critical
High
Normal
Low
Lowest

And I would like Normal to be the default value for new issues that are created.

I can't seem to edit this myself and would like some help to know how it should be done.

Accepted answers

All comments

Trudy P Claspill

Hello @Laura Bowers

Is your Team Managed project using the System field named "Priority" or using a custom field named "Priority"?

If you navigate to Project Settings > Work Types, select a work type that includes the Priority field, expand the Priority field do you see a list of the available values with the option to edit them? Or do you see this?

Screenshot 2025-07-11 at 11.09.03 AM.png

If you see the above then you are using the System field named "Priority".

The method to customize the Priority values available in your project in that case is to create a Priority Scheme and associate that to your project. Refer to:

https://support.atlassian.com/jira-cloud-administration/docs/manage-priority-schemes/

Mikael Sandberg

Yes, but you need to have Jira admin permissions to do it. And it is done by setting up a new permission scheme that includes the priorities that you want and associate that scheme with your team-managed project.

In the below example the JSW project is a team-managed project.

Screenshot 2025-07-11 at 11.15.25 AM.png

Laura Bowers

I can see the fields and see now how to set Normal to the default, but not how to remove the fields we don't want to use anymore.

Trudy P Claspill

So, you see something like the image I showed above?

In that case you would need to follow the instructions I provided about using a Priority Scheme.

Gor Greyan

Hi @Laura Bowers
Yes, if you have Jira Admin permission, you can do it.

Go to.

Settings --> Work Items --> Priorities

Here you can re-order, delete and add new priorities.
Screenshot 2025-07-13 215558.png

Trudy P Claspill

@Gor Greyan

Removing values from there will remove the values from all projects. That is the global list of available priority values.

The author asked about making changes for just their project.

Gor Greyan

Hi, @Trudy P Claspill

I know, that it is the global list of values.

I thought, that also this will helpful for permanently deleting values, if not used.

For only one project, I saw, that you provided the instructions))

Thanks for your attention)

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