How to manage the test management data shall be included in regular JIRA backup process in Jira cloud
Hi @thumuluru.shreya!
In Jira Cloud, the regular backup process (the one you download from System → Backup manager) includes the core Jira project data (issues, workflows, configurations, etc.) but does not include data from third-party apps, including most test management apps (like Xray, Zephyr, etc.).
If you're using a test management app, you generally have to handle backups separately because:
Test management data is stored in the app's own storage or via app-specific custom fields, and isn't always included in the Jira Cloud backup zip file.
Many apps provide their own export or backup options. For example:
Xray: Offers REST APIs to export test data, or you can use the built-in export to CSV/JSON features.
Zephyr: Has its own backup and export tools depending on your version.
What can you do?Check if your test management app has its own backup or export feature.Consider using app-specific APIs to regularly export test cases and execution data.Keep your app data backups in sync with your Jira Cloud backups to ensure full disaster recovery coverage.
Important: Atlassian recommends regularly exporting any critical app data separately because it cannot restore app-specific data from a standard Jira backup.
It looks like you're new here. Sign in or register to get started.
