I have a problem using the smart value {{fieldChange}} to update a workitem with an automation rule

Question

Hi there,

I want to set a custum field which is derived from another custom field. The rule should be triggered when the field "Article_no" is changed.

The changed field is a drop down list with Article numbers. Based on the article number I want to set another field "Model" per automation rule.

Depending on the changed article number I want to set the Model field.

I assume thy syntax in my If-clause is not correct.

Marc -Devoteam- · Answer

HI @Jürgen Wieser

You should be able to use this field in an automation by default.

Are you using the child value of the cascading field?

If you do, see this KB article for guidance; https://support.atlassian.com/jira/kb/using-automation-for-jira-to-set-a-select-field-based-in-a-value-of-child-value-from-a-cascading-field/

Jürgen Wieser_mvvgsl · Answer

Hi @Marc -Devoteam-

it is a cascaded single choice field. No third party app.

Marc -Devoteam- · Answer

Hi @Jürgen Wieser ,

What kind of field is it a standard single select?

Each created custom field is available from the drop down in the if clause, is this ac field from a 3rd party app?