{{createdObject}} empty after Create object action

Question

This automation in JSM creating the object in Assets.  I need to get the key for the created asset and update the JSM ticket with that key.  Read I should be able to use createdObjects or createdObject but both blank.

The final set is just for debugging to enumerate {{createdObjects}}.

Should this work?  Is there another approach to getting the key?  Thanks!

Bill Sheboy · Answer

Awesome; I am glad to learn it is working!  Please consider marking this question as "answered" to help others with a similar need find solutions faster.  Thanks!

Russ Jackson · Answer

Bill,

Thanks so much for the response.  I found the reference in one of my many web searches.  I can attest that it doesn't work in Automation.

I used your suggestion and resolved with a lookup object to fetch the newly created Asset object.

Bill Sheboy · Answer

Hi @Russ Jackson -- Welcome to the Atlassian Community!

I recall there is no such smart value for the created objects.  Where did you read that information?

Here is a suggestion to add that smart value: https://jira.atlassian.com/browse/JSDCLOUD-11789

As a workaround, you may use the Lookup Objects action to gather the recent ones matching your criteria, and then use the {{lookupObjects}} smart value to access them.

Kind regards,
Bill