Multi select custom field values are not retaining as per selected order

PLaksh11

Hello Community,

We have multi select drop down custom field with more than 10 values. Our requirement is when we select multiple values then it should display in the same order.

custom field drop down values Ex : A,B,C,D,E and F

While selecting user will first select C then E, F and A. So the order is C,E,F and A.

But after selection custom field values will change the order automatically to A,C,E and F

Is there any way that we can restrict the auto change as per alphabetic order?

Note: We have written automation rule to delete 4th value if user selects more than 3 values from the drop down. 

Because of the auto change with alphabetic order its not deleting the 4th values which user selected.

Ex: User selection: C,E,F and A so the 4th values is A and it should be removed.

Because of auto order change A,C,E and F will display in custom field and F becomes 4th value and its removing.

 

Mohamed BENZIANE

Hi,

I just checked my instance, and it seems that the order follows what you set as the order when you manage the options.

So everytime a user will select an option in the customfield, jira will display all the value in the order that you have configured when creating the field.

I can't think of a solution with Automation, may be this is doable with scriptrunner since it is able to detect the value you've selected before finishing the edit. Maybe a script that will delete the fourth option after the user has finish his edit.