JIra instance - TCS got suspended even after doing the payment

Question

Dear Team,

We have done the payment for Jira but still the account is suspended.

quote reference QT-43J-Y55-4XM-4EE

Sent the invoice details to accountsreceivable@atlassian.com

Karan Sachdev · Answer

Hey @Divya_rajesh,

Welcome to Atlassian Community!

You can contact Atlassian billing support for assistance with this: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

Thanks!

Fabio Racobaldo _Catworkx_ · Answer

Hi @Divya_rajesh and welcome,

you should contact Atlassian support here https://support.atlassian.com/contact/

Hope this helps,

Fabio