Issue with images not displaying on our company hub page

Question

Dear Support Team,

We use the Company Hub page on Confluence to publish blog posts for our company. However, for the past three weeks, we’ve been experiencing an issue where images in the blog posts are not displaying correctly.

Specifically, the images do not appear on the main Company Hub overview page. When we click on an individual blog post, the images are displayed correctly. Additionally, when we enter edit mode on the Company Hub page, the images also become visible. However, after publishing the edited page, the images disappear again from the main overview page.

This suggests that the images are still present but are not rendering as expected in the standard view of the Hub.

Could you please advise us on how this issue can be resolved?

We appreciate your support and look forward to your response.

Best regards,

Linsey Prinsen · Answer

Unfortunately, this still doesn't make the image visible. It seems to be a confluence update after all, because the same image were still visible three weeks ago.

Anurag Vipin Vaidya · Answer

Okay Try clear cache and re index and verify image url and permissions and check layout once

Linsey Prinsen · Answer

Sure, for example:

When I put the Company Hub into edit mode, I see the following. This is also how I expect to see it in the published version, and it worked like this three weeks ago as well:

When I now open the Company Hub page, I see this. The image is no longer visible.

When I open the blog separately, it becomes visible again. But it does not appear on the main page where it should be visible.

Because nothing in the process has changes, I'm assuming there might have been a recent update. Would that be the case?