[Request] Downgrade to Free Plan after Confluence Premium Trial Expiration

Question

Hello, My Confluence Premium trial (site: emmahc.atlassian.net) has expired. In the administration page, there is no option to change the plan, it only prompts me to pay for reactivation. I do not want to reactivate the paid plan. I would like to downgrade to the Free plan to continue using the site. Please help me change the plan

Carlos Garcia Navarro · Accepted Answer

Hi @엄희상 ,

Welcome to the Community! You can reach to the Atlassian billing and licensing team here.

Barbara Szczesniak · Accepted Answer

@엄희상 You can see instructions in this recent post: https://community.atlassian.com/forums/Confluence-questions/How-can-I-downgrade-from-standard-to-free/qaq-p/2997946