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Attachment field

ibm.kustagi@mercedes-benz.com

Hi,

Is there any way we can add a permanent space for attachments in feature issue type
So that you could drag&drop attachments to the issues easier.

As we can see the attachment is available under Description Fields in issue layout.

Is there any other way to do in Jira cloud.

Regards,
Suma

Accepted answers

Charlie Misonne

Hello Suma

In order to allow the upload of files the attachments field should be added to the view and edit screen of work items.

I'm not sure what you mean by making this permanent. But if your question is how to make sure it is enabled on all screens/ work types I'm afraid there is no way.
You really need to add the field.

I hope this helps!

Charlie

Evgenii

Hi, ibm.kustagi@mercedes-benz.com

If I understand correctly, you'd like to change the position of the Attachments field in the issue layout.

Unfortunately, this isn't possible — the location of the Attachments field is fixed and cannot be moved.

All comments

Charlie Misonne

Hello Suma

In order to allow the upload of files the attachments field should be added to the view and edit screen of work items.

I'm not sure what you mean by making this permanent. But if your question is how to make sure it is enabled on all screens/ work types I'm afraid there is no way.
You really need to add the field.

I hope this helps!

Charlie

Evgenii

Hi, ibm.kustagi@mercedes-benz.com

If I understand correctly, you'd like to change the position of the Attachments field in the issue layout.

Unfortunately, this isn't possible — the location of the Attachments field is fixed and cannot be moved.

ibm.kustagi@mercedes-benz.com

Hi @Evgenii ,

Yes right the user requirement is that they want to be fixed position as I see in Isse Layout we cannot see Attachment like how we have Summary or other fields.

Evgenii

The field is only visible if there are attachments present.

Users can add attachments by either dragging and dropping files onto the issue or by clicking the "Add Attachment" button.

Marcos Pino Flores

Hello,
I hope you're all well. I have the following problem. A ticket is created via email in Project A (where email is configured) and then cloned in Project B. The description and summary are cloned correctly, but the automation log tells me that the attachment, which is a PDF, couldn't be cloned. I've already checked the permissions and whether the person who creates the ticket has permission to copy attachments in Project B.
I hope you can help me. Best regards!

Now that I read this, could it be that it doesn't copy the attached file because it can't find the field to copy it to because it's not visible?

David Berclaz _Apwide_

Hi everyone,

I'm the product manager of the File Field App, allowing users to create attachment custom fields and upload one or several files in each field. You can even define restriction on file types and/or size.

File Field for Jira Cloud runs on Atlassian, with files stored securely on your Jira instance.

Let me know if you need more information or a demo.

Have a nice day,

David

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