I am not able to open my JIRA

Question

It was working fine till yesterday morning and I am not able to open my JIRA from yesterday evening. I am not sure if I am missing any access.

Prachi Bolar · Answer

Hello,

Welcome to community :)

On checking your site and product seems active. Any particular error do you face?

Please let us know and we can further check or you can reach out to https://support.atlassian.com/contact/

Thank You,

Prachi

Dilip_ybbekx · Answer

Hi @Pavatharini Prabakaran

Feel free to share error message screenshot, also you can reach out to Atlassian support for quick 1:1 support as you mention that you are on enterprise plan.

https://support.atlassian.com/contact/

John Funk · Answer

Hi @Pavatharini Prabakaran  - Welcome to the Atlassian Community!

Are you getting an error? If so, what is the error?

Are others in the organization able to get in?