Neither "Import issues from CSV" nor "External System Import" have the "Issue Key" field available in the Map Fields screen. I've gone down a rabbit hole of research to find out how to successfully bulk update existing issues and all documentation says that I should be able to find "Issue Key" in the list based on my current access and project setup. I have "Linked Issues" in my create menu and I have admin rights. I have tried it both in the old experience and the new experience.
What am I missing??
Hello, Good day. Please go to Settings >> External system import >> Select the option "Switch to old experience" and try mapping the fields and check for the issue key. Thanks
Thanks, but I wrote in my initial post that I have already tried in both the new experience and the old experience. It does not show the Issue Key field in either experience.
Thanks, you have the "Work item id" option?
Even when mapping issue ID to issue ID, the wizard will create new issues instead of updating existing ones. There is no issue key or work item id option.
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