I cannot view Jira tickets. "Something went wrong our end" appears as an error

Question

I get an error:

Hash SHQCBL
Trace 71997e9208494f70b1bb8d2b8a831ba5

this happens on ANY Jira board I've posted on. I cannot raise tickets or view them. I can see the board, but not view a ticket.

I have tried clearing site data with ctrl-shift-I and then checking the application tab, the storage, then clear site data, for Atlassian sites.

I then logged out, and logged back in again. the issue persists.

Tau Slater · Answer

Thank you though Dick :)

Tau Slater · Answer

I went through the contact support link, and filled in my information. There is no direct way for me to raise a ticket with Atlassian:

"

Get help from your site admin

If you need technical support, ask your site admin to file a request on your behalf. Only Jira Software admins, billing contacts, and technical contacts can create support requests for Jira Software.

Learn more about Atlassian Support Offerings"

Dick · Answer

Hi @Tau Slater Welcome to the Atlassian Community

We're here to help, but in your instance, I would first suggest: Have you contacted Atlassian Support via the link? They're fine folks, that do their best to make Jira work the way it should. So letting them know that something is wrong in your instance is the first step to alleviating your woes.

Kind regards,
Dick