Jira Automation: Missing triggers

Question

Hi,
I'm working on creating a default project template for my team with automation, which focuses on automatically creating default Epics/Stories and Tasks when a new project is created.
When I try to add a trigger? I'm unable to find triggers like "when a new project is created" or  "manual Trigger", etc.

* Does this have to do with the type of licensing, version, or any particular setting?
* What is the alternative solution?

Piyush Annadate _ACE Pune_ · Accepted Answer

Hello @Sameeksha Santhosh Naik

Welcome to the Community !

Automation trigger, specially Project create isn't related to plan of instance; something might be a issue/glitch.

Can you check in automation template and try it or import such to test?

EDIT: Project creation trigger is in global automation only, not from automation section of the project.

Manon Soubies-Camy · Accepted Answer

Hi @Sameeksha Santhosh Naik and welcome to Community!

The "Project created" trigger is only available in the Global automation menu (System > Automation > Global automation). If you don't see that trigger, you're most likely looking at the project-level automation menu instead of the global one.

Here's the Project created trigger in the Global automation menu:

Hope this helps!

- Manon

Lukas Nicolai_Seibert · Accepted Answer

Hello @Sameeksha Santhosh Naik ☺️, If you're open to using a third-party app for your cloud instance, I think Templating.app could be a good option for your use case as well.

* You get custom project templates and issue templates
* We offer automation support, so you can populate a project automatically with a hierarchy of issues (epic, issue, subtask)

You can find us at the Atlassian Marketplace ➡️ https://marketplace.atlassian.com/apps/1224664

Or check out a quick video guide on how this works:

https://www.youtube.com/watch?v=xYiVFJLziNU&list=PLs3DY-Wn823FbkGsazjeV0F5O1jUMk2wG&index=10