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Completed a Sprint it move all Done items to next Sprint

Bravo IT

I was facing similar issue with many user reported, when I completed a Sprint it move all Done items to next Sprint. It was so confusing.

And I was surprised that the original "Done" status is not recognized as "Completed", then it auto move to next sprint... what's the problem of new update in Jira??

how can I exclude these items from current Sprint, or move it back to previous Sprint?

Accepted answers

All comments

Trudy P Claspill

Hello @Bravo IT

Welcome to the Atlassian community.

When using a scrum board only the items in statuses in the column farthest to the right are considered "complete" at the end of the sprint. It doesn't matter what their status is, only that it is in the right-most column.

This also determines what will appear in the Backlog list in your Backlog screen.

Additionally if you have an issue that has subtasks that are in statuses not in the right most column, then the parent issue will be considered incomplete even if it is in the right most column.

When an incomplete issue is moved to the next sprint it retains its connection to the previous sprints that it was in. You don't need to "move it back" to the previous sprint. However, if you view the Sprint report for that sprint, you will see that the issues were considered incomplete.

If you remove the issues from the current sprint, and they are in statuses not mapped to the right-most column, then they will display in the Backlog list in your Backlog screen, because Jira will consider them incomplete.

So, the first question that needs to be answer is are the issues in statuses that are mapped to the right most column of your Scrum board? Can you share with us the board configuration screen that shows the mapping of statuses to columns for your board?

The second question is do you have more than one Scrum board with different mappings of statuses to columns that include these issues?

The third question is are these issues that have "incomplete" subtasks?

And the last question is what Type of project does this concern? Get project Type information from the View All Projects page under the Projects menu.

If what I have described does not match your situation (i.e. the issues actually are in the right most column), then you are experiencing a different problem and we need to ask different questions.

pawarsachin84

Hello @Bravo IT ,

❗ Root Cause:

Jira only considers issues “completed” at Sprint completion if they are in the right-most column of the active board — not based on their status name or even their status category.

✅ Even if a status is named "Done" or is in the "Done" category (green), the issue will still be treated as incomplete if it is not placed in the right-most column of the board.

✅ How to Check & Fix

Step 1: Check Your Board Configuration

Go to your board → Click “Board settings” (Configure)
Open the “Columns” tab
Make sure all your final statuses (e.g., Done, Resolved, Closed) are in the right-most column

✅ Only issues in this column are treated as completed when you close a sprint.

🧠 Bonus: Check the Status Category (for clarity in filters/reporting)

While status category (green = Done) is useful for reports and filters, it does not control sprint completion behavior.

To check:

Go to Project Settings → Workflows → Edit Workflow
Hover over the “Done”-type statuses
Green = Done category
Blue = In Progress
Grey = To Do

You can update this via:
Jira Settings → Issues → Statuses → Edit → Change Category

📦 How to Move Issues Back to a Previous Sprint

Jira does not allow moving issues to a completed Sprint via the UI, but here are workarounds:

🟢 Workaround: Create a Dummy “Recovery” Sprint

Create a new sprint (e.g., Recovery Sprint Q1)
Move the wrongly carried-over issues into it
Close that sprint — it will provide an accurate sprint closure record for those issues;

🧠 Pro Tip to Prevent This in Future

Always verify that the “Done” statuses are in the last column before completing a sprint
Use Automation to flag or notify when “Done” issues are not mapped correctly
Encourage teams to review the Sprint Completion dialog for leftover issues

Trudy P Claspill

@pawarsachin84

Your answer is incorrect.

At the completion of a sprint issues are considered incomplete if they are not in the right-most column of the board. It does not matter what the Status of the issue actually is nor if that status is in the "Done" Status Category.

This has been discussed in many posts within this community.

pawarsachin84

@Trudy P Claspill

Thank you for the correction — you’re absolutely right.
After reviewing further, it’s clear that Jira determines sprint completion status based on the issue being in the right-most column on the board, not the status name or its category.
We appreciate the clarity and will ensure future responses reflect this more accurately!

Xenia Chilkowich

This is ridiculous. I am having this issue as well. I am marking my items as deployed which is a status in the done column. Are you actually saying I still have to manually move these on the board to prevent this? that is outrageous. I just spent 30 minutes dealing with the aftermath of what I consider a bug not proper design.

Trudy P Claspill

Hello @Xenia Chilkowich

I'm not sure that we can respond to your post without more context, such as the questions I asked the original poster:

So, the first question that needs to be answer is are the issues in statuses that are mapped to the right most column of your Scrum board? Can you share with us the board configuration screen that shows the mapping of statuses to columns for your board?

The second question is do you have more than one Scrum board with different mappings of statuses to columns that include these issues?

The third question is are these issues that have "incomplete" subtasks?

And the last question is what Type of project does this concern? Get project Type information from the View All Projects page under the Projects menu.

Additionally the only people seeing your addition to this post that is over a year old are the original author, people Watching the post, and people who responded to it. I encourage you to start a new post by clicking the +Ask a question button at the top of the forum. Newer posts are more visible than older posts. And it would be helpful if you can provide the answers to the questions I asked above.

Xenia Chilkowich

So I had a far right column for discontinued. This is frustrating. I don't understand why JIRA isn't smart enough to understand that anything in the Done column is done regardless of placement on the board. Now I have to figure out some other way to isolate my discontinued tickets.

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