Missing change status on board

Abi Williams

Hello all,

We used to have the ability to change the status on the board from the ticket itself last week but now it has disappeared? Is this a setting that has been disabled somewhere?

Original - sorry for the blurriness we had this from a screen recording as i honestly dont know what it is called:

Now:

Gor Greyan

Hi, @Abi Williams

Yes, the disappearance is certainly from the configuration in your project's board settings or workflow conditions.
You can check the following configurations.

1. They may be conditioned on the appropriate transition. Check the workflow transition conditions.

2. Each column has mapped statuses; if someone removed that status from the column, then quick status transition will not be available.

Will be glad to hear feedback, if it works or not.