Webhook not firing when issue created

Question

Hi,

I created a Webhook that will fire when issue is created in our "Help Desk" project.  The issue is, that it doesn't appear to be firing when a ticket is created.

The JQL filter is just set to project = "Help Desk"    The JQL filter was created with the assist of the input offering suggestions during creation.  So I suspect the JQL is correct, but the webhook does not fire.

I saw several other tickets with similar issues and there was notes to look in Settings -> Audit Log, but the only things I see in there are my efforts to create test tickets to fire the webhook.   I don't see any logs that show the webhook firing.

The configuration consist of the following settings:

* Name of Webhookk
* Webhook Target URL
* JQL Filter:  project = "Help Desk"
* Trigger: "Issue" created

Mohanraj Thangamuthu · Answer

Please create a ticket at https://support.atlassian.com/contact as we need to review the logs from backend

David Brown_crtqny · Answer

I've tried the webhook site also and it didn't receive any calls either.

The webhook definitely isn't triggering.

David Brown_crtqny · Answer

I spoke with my JIRA admin and he said POST was enabled in the workflow and provided this screenshot.

I will take a look at the webhook.site link you posted.