nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

In jira automation rule, I am unable to extract a accountid attribute from "SendWebRequest" response

Chandrashekhar Maruti Badar

Through "send Web Request" action in Jira Automation, I am accessing a AzureAD provisioning API's for user details, I can see "{{webResponse.body}} does give an output with user details, I want to extract a specific attribute from that output like atlassianAccountId from the response body.

I tried all the possible smart values with urlEncode, jsonEncode, but unable to parse the atlassianAccountId

Ex . {{webResponse.body."urn:scim:schemas:extension:atlassian-external:1.0".atlassianAccountId}}

Any help is much appreciated.

Accepted answers

All comments

Deivid Araujo

Hi Chandrashekhar,

I don’t have experience with AzureAD specifically, but based on the information you provided, the first thing I would do is log the entire {{webResponse.body}} using the Log action block in Jira Automation. That way, you can see all the attributes returned in the API response.

Alternatively, you can use tools like Postman to better visualize the results.

Marcel Hager

You'll want to use {{webResponse.body.accountId}} smart value to get the account id

Chandrashekhar Maruti Badar

Thank you for the response. I did try it earlier and now as well, no output for this smart value.

It seems, jira does not provide a a JSON output for 'send web request' action even if header is been added for JSON, and hence not able to parse the expected output

Chandrashekhar Maruti Badar

@Deivid Araujo thank you for the response. I do get the response as a whole body, but can't parse the specific attribute like manager from the body with smart values.

I want to parse, manager value, but this is not working, and this manager value I need to in another web request to filter the user record and parse 'atlassianAccountId"

Marc -Devoteam-

Hi @Chandrashekhar Maruti Badar

Can you provide the output of the web response here, this i=to see how the output is presented.

This could help us members to possibly help you out.

Deivid Araujo

I see. If you can remove sensitive data and share an example of the body, It would be easier for us to help

Bill Sheboy

Hi @Chandrashekhar Maruti Badar

Depending upon the endpoint and its response, you may not be able to parse the response as JSON (or with dot-notation for attributes) in a rule. Based on what you describe, perhaps this response is plain text.

I recommend experimenting:

write the entire response to the audit log to confirm the structure
for the attribute needed, try to access it with dot-notation, writing that to the log
if that does not work, for the areas of interest in the response, try adding the function jsonStringToObject() to convert to JSON for accessing the attributes
if that does not help, try other text functions, such as match() with a regular expression to extract the values

Kind regards,
Bill

Marc -Devoteam-

Does the webresponse body have any accountid information that can be related to the Atlassian Account ID?

I don't think so as you are accessing the Azure AD API

Please provide an example of the webresponse.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management