Hello,
We are using Jira Service Management and have a project set up as a Service Desk.
In the left-hand menu, there is a Customers tab that displays a list of customers. Some of these customer entries were added incorrectly or are now inactive, and we would like to remove them completely — including their names and email addresses.
However, we are unable to find an option to fully delete a customer from the list. Could you please advise how we can permanently remove these customer records from the Service Desk project?
Thank you in advance.