We have a Custom field that previously showed the assignee's full name. it now only shows their icon with their initials. How can I change it back? It is set up as a User Picker (multiple users).
Hi Audra - Is there only user in the field when it shows the whole name? Maybe when there are multiple users it just shows the avatar.
Hi @Audra BonackiWhat kind of custom field was it? Do you have a script under it, or was it a field of one of the plugins?
Hi, no it is only a single user.
Hi it is user picker multiple users but, there is only 1 user assigned. no scripts.
Hi @Audra BonackiThanks for the provided screenshot.May be the issue from the List View. Can you check it via Detail View?
It's most likely because it is a multi-user select. You would need to open a support ticket with Atlassian to verify, and then request that it show the name if there is only a single user in the field. Though I don't think they would be too keen on making the change.
https://support.atlassian.com/contact/#/
I'm not sure they wanted to view the list that way from a search screen.
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