How do I cancel a product that shows up on my billing screen?

Question

I have two instances of JIRA that were set up in error when we first started using the product. How do I cancel these items so that we aren't billed for them?

Piyush Annadate _ACE Pune_ · Answer

Hello @William LaRue 
Welcome to the Community!
In this case: You have to cancel the subscription and then DELETE the product. 
Ref this for steps.
Note: Make sure you don't have any data that you need in the product not required; once deleted, that's gone !

Collista Lewingdon · Answer

Good morning! And welcome. Here is a guide from Atlassian on how to delete the multiple instances of Jira. Delete your organization