Tempo - Timespent view on ticket level dissapeared

Dynapps Support

Hi, 

 

We recently noticed that the time spent on the jira ticket has dissapeared. We are unable to track the time spent per ticket and per user. Which is very anoying. 

 

We are using the Tempo App. As per their status page, everything should be operational. 

 

Any one else with this issue?

Kind regards, 

Miglena Hristova

Hi @Dynapps Support 

Thank you for reaching out in the Atlassian Community.

We are aware of the problem affecting the Tempo side panel and have updated our status page to reflect this; please see: https://status.tempo.io/incidents/3jfk90k6lbn6

I recommend subscribing there for the latest updates as they become available.

Our development team has identified the root cause and already implemented a fix. However, the rollout of this fix depends on Atlassian, as it involves platform-level update.

Please accept my sincere apologies for the inconvenience caused!

Best wishes,
Miglena
Tempo Customer Service & Support