Recovering deactivated site

Amandine MICHEE

Hello,

 

I have received an email saying my site was deactivated and to contact the support team to recover it.

I cannot go further than entering the URL because it says it is not found.

So I'm reaching out to you through the forum.

 

 

ID: d138b15c-49fc-4b71-9368-b17de48900b9

 

Thank you for your help.

Nikola Perisic

Welcome @Amandine MICHEE 

I've deleted the URL, since this is a public community and sometimes there is spam going on here. Regarding your request, you would need to place a support ticket for Atlassian:

https://support.atlassian.com/contact/

You need to have minimum standard plan for Jira, and with that you would be able to create support from 9 to 5. For premium, you have 24/7 support. As a workaround, you can sign up for a free trial period and cancel after you've made a request.