Jura automation moving old tasks

Jakub_n5va76

Hi community,

 

is there a way to take tasks that have certain status, and check if amount of them is greater than 15, if yes, then for each task that have index above 15, it should send email to the assignee, preferably also add a label to those tasks?

Valerie Knapp_dpp5c6

Hi @Jakub , welcome to the Atlassian Community and thanks for your post.

I helped another person with a similar requirement here - https://community.atlassian.com/forums/Jira-questions/Send-Email-when-Open-tickets-in-Given-Project-exceeds-10/qaq-p/2931047 

You can have a JQL in the scheduled trigger to program the rule to be run whenever you find issues that meet the criteria and then you can use the lookup issues size to determine, as in this case, whether to send an email or not, and what to put in the message.

Please have a go at creating the rule yourself and test it. When you have some results or errors, write back with screens of the rule, the configurations and what tests you tried so we can help you further.

Best wishes