I want to inbuilt AI to my Jira software.

Question

When a ticket is getting raised, it should show the suggestions based on the summary .

How to acheive that?

K Rahul · Answer

Hi @Sara Hekmat , I want to get the suggestions of duplicate tickets based on the summary entered while creating tickets

Sara Hekmat · Answer

Hey @K Rahul ,

Could you let me know if there's a particular field you anticipate being automatically suggested?

Thank you!

Karan Sachdev · Answer

Hey @K Rahul

AI features are available with Premium and Enterprise plans. If you're on the premum plan, please go to admin.atlassian.com > Settings > Atlassian Intelligence and enable it for the desired products.

If you're on a lower plan, you may compare the features and prices here if you would like to consider upgrading: https://www.atlassian.com/software/jira/pricing

Thanks!