Unable to copy value from 'Assignee' to 'Watchers'

Question

Hi,

We encountered a problem after last JIRA cloud update this week (7.0.0-OD-01-193).

We had a post-function on some transitions which added assignee to Watchers list. So since this update we couldn't do such transition and receive the error: "Unable to copy value from 'Assignee' to 'Watchers'".

What should we do now? is it a bug? or we used this function incorrectly? Previously it worked perfectly.

Thanks.

Roman Gusev · Answer

Hi Paula,

Yes the bug looks very similar, but i copy from single user field to multiple users field.

So i bet any function which tries to add a watcher doesn't work now.

Thanks.

Paula Silveira · Answer

Roman,

Please check https://jira.atlassian.com/browse/JRA-44848.
It seems the post function changed on latest release of JIRA Cloud.

Thanks and regards,
Paula Silveira

Roman Gusev · Answer

We use a cloud version. So how should we use the version you suggest? Any steps?