Is it possible to copy a flow/intent or create a template for this when using virtual service agent?

Gunnar Derk

I want to be able to copy a flow or intent that I created in order to reuse it rather than starting from scratch each time, a template that I can design would be useful as opposed to the ones generated by Jira. I am not seeing any of these features and just wanted to check to see if anyone had any input.

Rohitha Devi Pullepu_55qhxy

Hi @Gunnar Derk 

You're right—Jira doesn’t currently support a native way to create a reusable “flow” or “intent” template in the way you're describing (like cloning request type configuration, forms, automation, etc., in one go).

Unfortunately, there are no alternatives for this as of now

Regards,
Rohitha Devi Pullepu