Confluence "insert excerpt" one character wide when "remove title and frame" box is checked

Question

For a little background, yesterday I noticed while editing a Confluence (Cloud) page, that one of the "insert excerpts" in our panel was only displaying one character wide, then just going infinitely downward. It was only happening to me, everything was displaying normally for my coworkers, and it was only in edit mode.

I called our other admin who is much more on the technical side than I am. He looked at the source code and saw nothing wrong. The only thing that showed up weird was that when the "remove title and frame" box was checked it displayed one character wide. When it wasn't checked, it was not doing one character wide, but the formatting went back to how it looked before we went to the cloud.

Has anyone else experienced something like this? If you need more information, let me know.

Thank you!

Darryl Lee · Answer

Grrr, we are seeing this as well with the regular Editor (not Legacy, NOT Live Docs Beta). Last week I also asked colleagues and they could not repro so we figured it was some weird Chrome extension I had installed.

This week (probably related to the June 9 Release Track rollout - are any/all of you you on Release Track?), it's happening for my colleague as well.

It looks bad (see below).

When I filed a Support ticket for this, AI suggested that it was due to CONFCLOUD-80680 - "Include Excerpt" Macro Misalignment in Confluence Cloud Layouts

Which... maybe, except this happens in pages without layouts too.

John Colbeck · Answer

We are experiencing the same issue on a standard page, when the page is in edit mode it displays it with a one character width

Todd · Answer

We have found that this behavior is occurring in Live Documents using the Exerpt function, but if the Live Doc is converted to a Page it displays correctly and converting back to a Live Doc the one character width behavior returns.