Requesting Recovery of Deleted Jira & Confluence Site: itorreydata-frankzhu.atlassian.net

Question

Hello Atlassian Support Team,

My Jira and Confluence cloud site was deleted due to inactivity. I would like to request recovery if the site is still within the retention period.

Site URL: https://itorreydata-frankzhu.atlassian.net
Registered Email: frankzhu@itorreydata.com

This site contains important project data and documentation. Please let me know if it can still be restored.

Thank you very much for your assistance.

Best regards,
Frank Zhu

Jack Brickey · Accepted Answer

Hi @zonweizhu1225 , I have flagged your post for assistance.

Vishalakshi Narayana Swamy · Accepted Answer

Hi @zonweizhu1225

Welcome to Atlassian community!

I see that the site itorreydata-frankzhu.atlassian.net was deactivated which was on free plan due to inactivity.

I have worked with our billing team internally and the site is now reactivated on free plan again.

I hope this helps!

Best Regards,

Vishalakshi Narayanaswamy