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Automation query

akilandeswari.ramadoss

Im trying to setup the following and I would like to know the steps and the exact syntax to set it up

1. The rule needs to triggered manually by an user everytime

2. The rule is to fetch the list of items from the upcoming release board which are in "In Progress" or "Done" status.

3. Send the list in one email to users

4. Even if the rule was triggered after few minutes and there are no changes made, the list needs to be sent again.

Accepted answers

All comments

Aaron Williams

Hi @akilandeswari.ramadoss

Just to make sure I'm clear.

You want a manually triggered automation, that takes any issues that are in the statuses "in progress" or "done". This bit I understand but I have a few questions.

Who do you want the results emailed to? The user who triggers the rule? And aids from the status do you want them sent only the tickets they are assigned to? Or just any tickets in the statues mentioned.

If you can clarify that for me I should be able to create something for you.

Thanks

Aaron.

akilandeswari.ramadoss

Hi Aaron,

Thanks for getting back.

So i have a release board with 5 tickets tagged to it. I want to manually trigger a rule for the release board to send one email with all the 5 tickets listed to a group of users.

The email should have the following columns:

Issue Key, Summary, Status

I cracked the part to send the email however 5 different email goes out instead of one.

Hope this helps.

Thanks,

Akila

Aaron Williams

That does help.

I think this can be solved with an "issue lookup" action. You should be able to loop through them using the issue lookup loop function.

I will test this for you later on today and if I get that bit working will send the structure your way.

Thanks

Aaron.

akilandeswari.ramadoss

<table border="1"> <tr> <th>Issue Key</th> <th>Summary</th> <th>Status</th> </tr> <tr> <td>{{issue.key}}</td> <td>{{issue.summary}}</td> <td>{{issue.status.name}}</td> </tr> </table>

This is the syntax i used, however, i am not sure how do i fit in the "lookup issue" to this and one list to be sent as an email

akilandeswari.ramadoss

Hi Aaron,

Thanks for the quick revert. I will test and confirm the results.

Thanks,

Akila

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