Automatically linked 'linked ticket' to new Project via CSV import

Kristel Joy Malapitan

I'm trying to import the CSV file to new project and linked the existing ticket to new project but the linked tickets within the existing ticket is not able to import

 

example:

Existing Project/Board : Governance 1 Board

o Ticket 1

- Subtask 1

- Subtask 2

 

New Project/Board: Governance 2 Board

Ticket 1 will be imported to this board with 2 linked substasks (subtask 1 and subtask 2)

The Ticket 1 successfully imported via CSV file (new created ticket) but unfortunately the 2 subtasks were not able to linked under the new created ticket. We used Issue ID/ticket ID in mapping the tickets via CSV.

 

Please help me how to successfully import the linked ticket to new project

Mohanraj Thangamuthu

Hello, Good day. Correct if my understanding is wrong, you want to create 1 Task and 2 new sub-task with .CSV import. Work item is getting created, but there is no link. I confirmed following format works on my instance.