Display a custom field based on the value of a previous field

Question

Hello,

I would like a custom field to appear only when a dropdown field has a certain value.

Any suggestions?

Thank you in advance,

Aggeliki K.

Aggeliki K · Answer

Hello again @Charlotte Santos -Appfire- ,

Just to mention that Live Fields is not yet supported for JSM.

Regards,

Aggeliki K.

Aggeliki K · Answer

Hello @Charlotte Santos -Appfire-

Thank you very much for the information! It was very helpful!

The app seems to cover the need of our organisation.

I will come back if needed.

Regards,

Aggeliki K.

Charlotte Santos -Appfire- · Answer

Hi @Aggeliki K

I’m Charlotte, a support engineer at Appfire and I’m here to help you.

Unfortunately, natively, you’ll not be able to do it.

In the app where my team works, Power Scripts, you can use the feature called Live Fields to do exactly what you are looking for.

In the Live Fields screen, you are able to build you own script. To do what you're expecting I suggest this one:

// Get the field value

var fieldValue = getFieldById("customfield_10628").getValue();

// Check if the object exists AND has the correct ID

if (fieldValue && fieldValue.id === "10177") {

getFieldById("customfield_10127").setVisible(true);

} else {

getFieldById("customfield_10127").setVisible(false);

}

You just need to adjust the custom fields ID to the ones in your instance, and the ID of the value that will be selected in the dropdown field in place of the "10177" in fieldValue.id.
Also, in the Live Fields screen, it's possible to select in which screens, project and issue types you want this action to happen:

Please feel free to contact our support if you have any questions about the script I mentioned above, Live Fields, or Power Scripts in general.

We’ll be happy to help you! 😉