How to request for reactivating an Org?

Question

I would like to request to reactivate my deleted org.

The mails says, Contact Support. But the support form doesn't accept an ORG ID and doesn't recognize a URL.

How can I reach out ? Appreciate a quick help.

Arun_yq6v0o · Answer

Thanks Kai for responding.  I learned about that option from the community and tried that already.

Unfortunately it doesn't solve the problem as that page doesn't have a Submit button.

To sum up, there are two suggested paths, and both are not useful  -

- Contact page : which doesn't allow Org ID , doesn't recognize the deactivated org URL

-  Billing support page : which  doesn't have a submit button.

Hoping to get a working solution.

Kai Krause_xx7uj7 · Answer

Hi and Welcome ,

You may even directly reach out here : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ to activate the organisitation. Chosse others.

Provide much information you have like organisation-id (should be written in the Mail) and check that it could be reactivated Can I restore an organization? | Atlassian Support

BR

Kai