how to automatically pull text from Confluence when I input text into a field for a parent card?

Question

Hi all, I am attempting to have the description field automatically be filled with text from confluence. I want to be able to enter different text strings into a field called “payer” and based on the text entered, have the description automatically be filled with text that has to do with the payer from confluence. Is there anyway to do this in vanilla jira? Thank you!

Jaime Escribano _knowmad mood_ · Answer

Hi @Rhett Reeves !

Welcome to the community!

What Trudy answered is completely correct. I just wanted to add that you could also make use of ROVO for this situation.

In automation you would use the "Use Rovo Agent" and in the prompt you could indicate the Confluence page you want to copy from and then use the smartvalue {{agentResponse}} to edit the Jira work item description.

Hope that added some value.

Regards,

Jaime

Trudy P Claspill · Answer

Hello @Rhett Reeves

Welcome to the Atlassian community.

At what point do you want that to be filled in?

If you want to see that text when you are in the Create Issue dialog, the answer is no.

If you want the text to appear after you have completed the creation of the issue (clicked the Create button in the Create Issue dialog), then the answer is "maybe".

An Automation Rule can be created that is triggered by the issue creation. That trigger happens after you click the Create button in the Create Issue dialog.

In the Rule you could potentially use the Send Web Request action to call the Confluence REST API. Through that API you may be able retrieve the content of the page that has the data. You would have to parse that content to find the exact text you want. In the rule you could then use an Edit Issue action to add that text to the Description field of the created issue.

Refer to this documentation for information about Automation Rules.

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/