Access Blocked – 403 Error on Jira Board

Question

Hello, I’m trying to access the following Jira board: https://gigaltd.atlassian.net/jira/software/c/projects/MAP/boards/11 But I’m getting the following error message: 403 ERROR – The request could not be satisfied. Request blocked. It seems I don’t have permission, or there is a configuration issue. Please check and let me know how I can resolve this. Thank you.

Prachi Bolar · Answer

Hello,

Welcome to community :)

Please find details below

- we see that you have jira on this site and its on free plan and is active so no issues there

- This would be a permission issue here

-We see you are part of the site but not the org or site admin. Please check with your org admins if they have given you the jira product permission

- Could you please also check with your org admins if you have the browse permission for this project and also the permission to the filter of the board

Thank you,

Prachi

Septa Cahyadiputra_zgeimr · Answer

Hi @tasneem salille

Welcome to the community, we are happy to have you here. Regarding the issue that you are experiencing at the moment, I do agree with Aaron here on getting better context of the issue.

* May we know your role on the site and the project MAP
* Is this issue exist for everyone or just for you?
* Have you tried to access the link using a different machine or browser?
* When this issue start occurring on your end?

Looking forward to investigate your issue further.

regards,
Septa Cahyadiputra

Aaron Williams · Answer

Hey @tasneem salille

Can we have a little more information?

Do you own the site? Or just invited to view the project? Any extra context would be really helpful.

Thanks

Aaron.