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why is my field required on other transitions

Will Wilson_kcow5r

This question is in reference to Atlassian Documentation: How to make JIRA applications fields required in a workflow transition

I created a Workflow like the standard JIRA Workflow. When an issue gets resolved, I want to require that the Resolution field is set. I do not want to require this for other transitions. In my Workflow, I went to the two transitions that go to Resolved, and added a Validator that made the Resolution field required. I did not add a Validator to any other Transition.

After that, I went to an issue and did "Start Progress" (this Transition is from Open to In Progress), and it brought up the Edit Item screen, as expected. I made some changes, left the Resolution field unselected, and tried to save, but it showed an error that said the Resolution field is required. I do not understand why it says the field is required. I expected that it would only be required during one of the transitions to Resolved. Any idea what I should do?

Will

Accepted answers

Joe Pitt

The resolution field is unique in that it is required anytime it is presented. You don't need a validator or field configuration to do that. It should ONLY be put on the screen presented during the transition you want it set.

All comments

Joe Pitt

Will Wilson_kcow5r

So I need the Resolution field to be on the Edit Item screen sometimes, but not always. For example, if an issue moves from Open to In Progress, I want to show the Edit Item screen, but I do not want the Resolution field to be required. Do I need to create 2 separate Edit Item screens?

Chander Inguva

Hi Will,

What transition screen are you using on Open to In Progress transition ?

If its Resolve Issue Screen, resolution is mandatory as it ships with JIRA.
If you do not want that, you can copy Resolve Issue Screen and remove Resolution field from that.