How do I get a user name to show up as a hyperlink in JIRA comment?

Question

I have a new project and usernames typed in comments (using the @username) is turning the name into a hyperlink as in other projects.  It appears as [~cmyers] instead.  Is there a setting I am missing?

See below.

image2017-1-23 11:9:23.png

I want it to look like this.

image2017-1-23 11:11:2.png

Please help.

image2017-1-23 11:11:2.png

image2017-1-23 11:9:23.png

Peter Geshev · Accepted Answer

Hi Christine,

Does your user have the Browse users permissions?

Regards,

Peter