Managed Acoounts

Marcio Manrique

I am having issues with managed accounts, I claimed our Domain, which had 10 accounts that were associated, but I cant do anything with these managed accounts. I am trying to add them to a specific group, but I cant do that. I'd like to know what steps need to be taken in order for me to add managed accounts to groups so i can manage access to specific apps.

Robert Nadon

Managed accounts and groups are different.  When you've claimed your domain in Atlassian Access/Guard and the user accounts become managed accounts, that gives you visibility and control.   That is connected to something like LDAP.   From there the only way to add users to an LDAP group is through LDAP.      You can create a new group in jira and add them to it.

To add them to a group just click on the COG and select User Management and you will see Groups, there you can edit and create groups.  Or am I missing the problem here?