nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I need to "clear sorting" but all my columns are grayed out for clear sorting?!

Lexi Perlmutter

Has this happened to anyone else and, if so, how did you resolve?

I want to reorder some items in Jira but I'm getting a "clear sorting to reorder work items" message.

But all my columns are grayed out for the clear sorting option!

Thoughts?

Thanks!

Accepted answers

Sushant Verma

Hi @Lexi Perlmutter

Welcome to the community!

To reorder items, you need to clear any active sorting configurations. Check your permissions and board settings to ensure you can modify these options. Ensure that you have the correct permissions to make changes to the board setup.

Regards,
Sushant Verma

All comments

Sushant Verma

Regards,
Sushant Verma

Lexi Perlmutter

Thanks, Sushant! I'll check with my admin. He may have changed a setting. I think I don't have permission to clear sorting, apparently!

Sushant Verma

@Lexi Perlmutter You're welcome!

Lexi Perlmutter

OK, I just checked with my admin and he did nothing to change my permissions/settings? So this has happened without explanation! Can you please advise as to where I look for my "active sorting configurations"? Much appreciated!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud